Here is a selection of our most popular Blogs:

A quick Customer Service training session from VW

tags: Build Credibility, Measure Results

On Monday, I spent the day with my good friend Simon Mannion who runs AIM Web Design. Although we had originally planned a business meeting, things changed and we ended up doing a full day of rugby coaching with 50 children at my son’s school. It’s national sports week and with fantastic weather, it was a good chance for us both to catch up casually in the sunshine whilst giving a load of 8-10 year olds a good time.

Why you should think about having your own logo

tags: Stand Out

I’ve been thinking about logos quite a bit this week. I noticed, completely by accident, that the NFL (National Football League) surreptitiously changed their logo last year. They’ve reduced the number of stars from 19 to 8, tilted the ball at a different angle, changed a few curves and made it darker.

But then, I started to notice lots of things in the logos on products, shops and trucks. I became a little obsessed if I’m honest.

A lesson in impact from Michael Jackson

tags: Stand Out

Michael Jackson’s death was a surprise. When it flashed across the Sky News ticker last night, I’ll be the first to admit that I wasn’t expecting it.

But, within a minute of the news sinking in, what I was expecting is the out poor of public grief and adulation that we’re seeing within 12 hours and are likely to see for days.

What’s the opposite of comfort zone?

tags: Lead Decisions, Stand Out

When Clive and I get together and talk about the things we want to do, we tend to find that simply by discussing them and making a few notes, they start to happen – almost automatically.

Because we’re both pretty good at asking challenging questions – we stretch each other’s belief systems a little.

We got together for one of our “what type of stuff do we want to do next” chats last summer.

Cool Running - Using a legend to create legends

tags: Measure Results, Sporting Impact, Stand Out

In my last Blog - the Wolves and the Storyteller I talked about working with professional rugby league players at Warrington Wolves earlier this year and how we used story telling to get some important messages across. I ended the article on a 'best wishes' note as the team were preparing for the 2009 Challenge Cup Final at Wembley and committed that I'd share the story we used in our session with them if the Wolves won.

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