CUSTOMER - Wolves

Some help with your New Years resolutions as part of mine

tags: CUSTOMER - Wolves, Lead Decisions

5th of January 2010 and I've made one resolution - to be more generous.

3 years ago, I wrote How to be exceptional'.

Since then, it has helped hundreds of people to become better at what they do. From friends and family, to colleagues, to friends of friends' family and colleagues, to customers - you get the idea - lots of people have found it really useful.

The main feedback I get from people who have read it is - "VERY powerful and REALLY easy to read".

Warrington Wolves’ new found attitude makes an impact on the playing field

in CUSTOMER - Wolves

Rewind to 2nd March 2009 – Rugby League team Warrington Wolves had lost their opening 3 Super League matches live on Sky Sports. Tagging on their results from the end of their 2008 campaign, the Wolves had notched up run of 8 Super League losses in succession - failing to win a competitive match since August 2008.

With high profile International players and big name signings from Australia, the gulf between expectations and performance could not have been broader.

Made a big difference in our performance -Lee Briers, Warrington Wolves

in CUSTOMER - Wolves

The work we did on what we tolerate about our own performance and what we expect of our team mates allowed us to get a lot of stuff off our chest. We've kicked on even more since then with [Head Coach] Tony Smith and set some team standards that we stick to 100%. That's made a big difference in our performance.

Really opened our minds up - Adrian Morley, Warrington Wolves

in CUSTOMER - Wolves

The exercise you did with us at the start was really good - because we are physical guys, giving us a physical challenge that we couldn't solve without using our minds forced us to think outside the box. That really opened our minds up.

An incredible story - Adrian Morley, Warrington Wolves

in CUSTOMER - Wolves

It's an incredible story - I think it gave us a belief that anything is possible once your mind is in the right place - you can come up with the goods no matter how old you are or what equipment you have.

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