When expressing yourself backfires
One of the 6 instant impact rules is “Express Yourself”.
It remains to be seen how self-expression – given this week’s BBC debacle - will damage the Jonathan Ross brand. It seems life – even if you are Britain’s best-paid presenter - is not always simple.
Terry Wogan, was quoted in the Daily Telegraph today, saying: "If you suspend someone of Jonathan Ross's stature without pay for three months you are diminishing not just him but also his reputation."
The full text to the instant impact rule is “Express yourself with authentic behaviour that’s congruent with your expertise, the results you deliver and the value you add.”
If you have any doubts about whether the BBC was right to suspend Ross, simply ask yourself, “was his behaviour congruent with the expertise, results and value he was expected to add?"
On the other hand you'll notice that Ross's co-presenter Russell Brand acted congruently. His reputation for outrageous behaviour and controversy is reinforced by this episode. While he may have resigned from the BBC he will have increased credibility with his audience. I predict he’ll have more work than he can cope with.
Perhaps he’ll give Jonathan a call.
How can you benefit from this?
Start by looking at the ways you express yourself at work by evaluating your impact on others.
How do you leave others thinking? Are they focused on problems, outcomes, or solutions?
How do you leave others feeling? Enthusiastic? Worried? Reflective?
How are others actions congruent with your expertise? Do they listen to you? Do they follow your advice?
And, as you look at the way you express yourself … query, what fits and what needs to change?
Just don't wait until you are on the bench - like our celebrity friend.
- Clive Griffiths's blog
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